Get In Touch

The fastest way to get in touch is by filling out the form to the right.

Current Response Time: Under 24 Hours

Other ways of getting in touch:

Email: help@thecustomcaptain.com

Phone: (617)-712-2365

Live Support Hours: Monday thru Friday 8AM-5PM ET


Find your artwork

If you already have an artwork order with us, you can check the status quickly here:

Find My Artwork

Frequently Asked Questions

Typically it takes about 5-6 business days for us to turn your boat into a graphic design. From there we estimate it takes around 1-2 weeks for us to print your design onto your apparel and ship it directly to you!

Sure! We do digital files only and email them directly to you here →

Certainly! Just add the image of your boat onto separate products and then add them to your cart. When you're on the cart/checkout page it will ask you for Order notes, feel free to clarify anything there. If you're having any issues, just email help@thecustomcaptain.com for support.

We ship worldwide! However our shipping rates vary by country and shipping promotions do not apply to international shipments.

Absolutely! We email you a proof of your artwork for you to approve before we print anything.

Our artists are pretty good. But often photos taken at night are difficult to get all of the details right. Here's a cheat sheet if you're not certain.

Absolutely!

We simply charge $30 per person & pet that our artists create for your custom boat design.